Security & Trust

Your data security is our top priority. Learn about our comprehensive security measures and compliance standards.

Last updated: September 15, 2025

Security Overview

At FeatureShark, security is not an afterthought—it's built into every aspect of our platform. We employ industry-leading security practices, maintain rigorous compliance standards, and continuously monitor and improve our security posture to protect your valuable data and maintain your trust.

Our security framework is designed to meet the highest standards for enterprise customers while remaining transparent about our practices and procedures.

Security Framework

GDPR & CCPA Ready

Full compliance with global data protection regulations and privacy laws.

Enterprise-Grade Security

Industry-standard security practices and protocols protecting your data.

Zero Trust Architecture

Never trust, always verify approach to network security and access control.

Regular Security Audits

Continuous monitoring and regular security assessments to maintain high standards.

Data Protection

Encryption Standards

Data in Transit

  • • TLS 1.3 encryption for all connections
  • • Perfect Forward Secrecy (PFS)
  • • HSTS headers enforced
  • • Certificate pinning implementation

Data at Rest

  • • AES-256 encryption for all stored data
  • • Encrypted database volumes
  • • Secure key management (HSM)
  • • Regular key rotation policies

Access Controls

User Authentication

  • • Multi-factor authentication (MFA)
  • • SSO integration (SAML, OAuth)
  • • Password complexity requirements
  • • Session management and timeout

Administrative Access

  • • Role-based access control (RBAC)
  • • Principle of least privilege
  • • Privileged access management
  • • Regular access reviews and audits

Infrastructure Security

Cloud Infrastructure

Hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA

Network Security

Private VPC, DDoS protection, intrusion detection, and network segmentation

Monitoring & Logging

24/7 security monitoring, comprehensive logging, and real-time alerting

Security Practices

Development Security

Secure Development Lifecycle

  • Security by design principles
  • Automated security testing (SAST/DAST)
  • Dependency vulnerability scanning
  • Code review and security gates

Third-Party Security

  • Vendor security assessments
  • Supply chain security monitoring
  • Regular security updates
  • Contractual security requirements

Incident Response

Response Procedures

  • • 24/7 security incident response team
  • • Defined escalation procedures
  • • Automated threat detection and response
  • • Regular incident response drills

Communication

  • • Customer notification within 24 hours
  • • Transparent status page updates
  • • Post-incident reports and lessons learned
  • • Regulatory notification compliance

Compliance & Standards

GDPR

GDPR Compliant

EU regulation

CCPA

CCPA Ready

California privacy

Vulnerability Management

Security Testing

Regular Assessments

  • • Quarterly penetration testing
  • • Continuous vulnerability scanning
  • • Annual security audits

Bug Bounty Program

  • • Responsible disclosure policy
  • • Security researcher rewards
  • • Coordinated vulnerability disclosure

Remediation

  • • Critical: 24 hours
  • • High: 7 days
  • • Medium/Low: 30 days

Security Contact

Report Security Issues

If you discover a security vulnerability, please report it responsibly:

Email: security@featureshark.com

PGP Key: Available on request

Response Time: Within 24 hours