Feedback that reaches the roadmap

The request shouldn't disappear after the meeting.

Keep the customer, the conversation, and the reason together from first request to roadmap decision and release.

Create a feedback boardWatch the 2-minute tour

Free plan: 3 feedback boards, 1 roadmap, unlimited submissions.

Give every request a proper home

Capture ideas, bugs, votes, comments, and customer context without asking your team to hunt through old conversations.

FeatureShark demo video preview

The handoff problem

Every handoff drops a little context.

FeatureShark gives the request one history, even when different teams handle different parts of it.

  1. 01

    “I know someone asked for this.”

    The request is somewhere in chat, email, a call recording, or a support thread. The customer name and the reason behind it are somewhere else.

    FeatureShark keeps the request, votes, comments, tags, files, and customer details on one item.

  2. 02

    “Why is this on the roadmap?”

    A roadmap card without its history is just another opinion. That makes prioritization harder to defend and easier to derail.

    Move a request to the roadmap without dropping the voters, discussion, score, or original context.

  3. 03

    “Did you ever ship that?”

    The feature is live, but the people who asked for it never hear back. Your team answers the same question again.

    Publish the update, add the help article, and continue the customer conversation from the same workspace.

Follow one request

One history, from first ask to shipped.

The product is not a pile of separate modules. It is the path a customer request takes through your team.

01Feedback

Start with the actual words your customer used.

Capture the request with votes, comments, files, tags, customer details, and the conversation around it. Public and private boards give people one place to add what they know.

Explore feedback boards
FeatureShark feedback board showing customer requests
02Roadmap

Make the decision without hiding the evidence.

Compare requests, discuss tradeoffs, and move selected work to a public or private roadmap. The original request stays attached, so the team can still answer why it matters.

Explore roadmaps
FeatureShark roadmap showing planned product work
03Release

Ship the work. Then answer the people who asked.

Publish a changelog entry, add help content, and continue the support conversation from the same workspace. Customers see progress instead of sending another follow-up.

Explore changelogs
FeatureShark changelog showing a product update

The rest stays close by.

Add documentation, support, surveys, and workspace controls without breaking the request history.

Help centerTurn repeated explanations into searchable articles.Support inboxKeep customer conversations close to product requests.SurveysAsk focused questions inside your product.Workspace controlsManage roles, branding, domains, fields, and access.

Send work into the tools engineering already uses. Keep the customer history in FeatureShark.

SlackJiraGitHubLinearMonday

What changes

The team can see why the work exists.

01

Stop searching old threads

Keep requests, votes, customer context, comments, and status updates together instead of searching across chat, email, and spreadsheets.

02

Keep the “why” on the roadmap

Connect roadmap decisions to the feedback behind them so your team can explain what is next and why.

03

Let customers know what happened

Publish updates and help content from the same workspace where customer requests were collected.

Free plan

Try it with real feedback.

Put a real board in front of real customers. Upgrade when the team needs more room or control.

  • Unlimited end users
  • Unlimited feedback items
  • Up to 3 feedback boards
  • 1 roadmap and 1 admin
  • No credit card required
Create your workspace

Paid plans include a 14-day trial.

Compare all plans and limits

Things teams ask before moving their feedback

Need a detail that is not covered here? Send us the awkward, specific question. Those are usually the useful ones.

    • How long does it take to set up FeatureShark?

      You can create a workspace, set up feedback boards, and start collecting requests quickly. Custom domains, widgets, integrations, and larger migrations depend on your setup and plan.

    • What if we're not happy with FeatureShark?

      You can evaluate FeatureShark on the free plan before upgrading, and paid plans include a 14-day trial. Refund requests are handled according to the published refund policy.

    • How is this different from other roadmap tools?

      FeatureShark combines feedback boards, voting, roadmap planning, changelogs, help center content, surveys, support conversations, and widgets so customer input and customer follow-up stay connected.

    • Do you integrate with our existing project management tools?

      FeatureShark includes integrations for GitHub, Slack, Jira, Linear, and Monday.com. Availability and configuration options can vary by plan.

    • Is our data secure?

      FeatureShark uses tenant-aware architecture, role and permission controls, managed hosting, and defined public-widget boundaries. Review the security page or contact us about specific vendor requirements.

    • Do you offer support during setup?

      Yes. Use the demo request if you want help mapping FeatureShark to your current feedback and release workflow before committing.

    • What AI features are available?

      FeatureShark supports AI writing assistance and AI changelog generation on plans that include AI credits. Advanced AI features are controlled through feature access and should be treated as plan-dependent.

    • Can we try FeatureShark with our team?

      Yes. You can start on the free plan or trial a paid plan. Team size, admin seats, boards, roadmaps, surveys, and advanced settings follow the limits of the plan you choose.

Start with one board

Put the next customer request somewhere your team can find it.

Create a board, invite customers, and see whether FeatureShark fits the way your team already works.

Create your first board

The free plan includes unlimited submissions and end users. No card needed.