Product teams should make decisions.Not babysit the work around them.

At our previous companies, customer feedback arrived everywhere: spreadsheets, Slack threads, support tickets, calls, and notes somebody promised to clean up later. The same request appeared five times under five different names. Context disappeared. The backlog grew anyway.

Prioritization was not much better. We spent hours rebuilding the evidence behind a request, only to watch the roadmap bend toward whoever had the loudest voice in the room. Then, after the actual product decision was made, another wave of work began: updating statuses, chasing owners, notifying customers, and writing changelogs at 2 a.m.

The problem was not a lack of judgment. It was that good judgment was buried under repetitive work.

So we started building the product we wanted: one place for the product lifecycle, with agents that organize raw feedback, prepare context for roadmap calls, and draft the follow-through. The agents do the heavy lifting. Your team still decides what happens.