Step-by-step guide to receive FeatureShark updates in Slack. Stay connected with your team and never miss important feature request activities.
Getting FeatureShark notifications in Slack takes just 3 minutes and dramatically improves your team's responsiveness to user feedback. This integration ensures your team stays informed about:
Before starting, make sure you have:
✅ Send messages to channels
✅ Read channel information
✅ Access user information (for attribution)
✅ Upload files and screenshots
After installation, you should see:
For Small Teams (2-10 people):
#product-feedback - All FeatureShark notifications
Simple, single-channel approach
For Medium Teams (10-25 people):
#feature-requests - New submissions and major updates
#product-team - Team-specific notifications and summaries
For Large Teams (25+ people):
#feature-alerts - High-priority and urgent notifications only
#feature-updates - Status changes and weekly summaries
#feature-discussion - Community discussions and team planning
#feature-requests Channel:
✅ New feature submissions
✅ Features reaching vote milestones (25, 50, 100 votes)
✅ Status changes (Planned → In Development → Released)
❌ Individual comments (too noisy)
❌ Individual votes (too frequent)
#product-team Channel:
✅ Weekly activity summaries
✅ Features moving between major statuses
✅ Questions requiring team response
❌ All individual activities
Immediate Notifications:
Digest Notifications:
Priority-Based Filtering:
🔴 Critical: Security issues, major bugs, enterprise blockers
🟡 High: Popular requests (50+ votes), customer requests
🟢 Medium: Standard feature requests, improvements
⚪ Low: Minor suggestions, individual user requests
User Segment Filtering:
💎 Enterprise: Requests from customers paying $1k+ monthly
⭐ Pro: Requests from paid customers
🎯 Power Users: Requests from highly engaged users
👤 All Users: Every request regardless of user type
Time-Based Rules:
Business Hours: 9 AM - 6 PM in your timezone
Weekends: Summary only, no real-time notifications
After Hours: Critical/urgent notifications only
Holidays: Pause all notifications except critical
Set up sophisticated filtering with custom rules:
Enterprise Customer Rule:
IF user_tier = "Enterprise"
AND request_type = "New Feature"
THEN send to #enterprise-feedback channel
WITH priority = "High"
AND notify = @product-manager
Vote Threshold Rule:
IF vote_count >= 50
AND days_since_submission <= 7
THEN send to #trending-features
WITH message = "🔥 Fast-growing request alert!"
Team Assignment Rule:
IF category = "Mobile App"
AND status = "Planned"
THEN notify @mobile-team
AND add to #mobile-backlog channel
Sprint Planning Integration:
Every Monday at 9 AM:
- Post top 5 voted requests from last week
- Highlight requests ready for development
- Include effort estimates and business impact
- Add polling reactions for team voting
Daily Standup Integration:
Every weekday at 8:30 AM:
- Summary of new requests since last standup
- Status updates on features in development
- Action items requiring team response
- Community engagement metrics
Standard Notification Example:
🆕 New Feature Request
📝 Title: Dark Mode for Mobile App
👤 Submitted by: Sarah Johnson (@Acme Corp)
🗂️ Category: Mobile App
🗳️ Votes: 3 (+3 since submission)
💬 Description:
"As a user who frequently checks the app during evening hours,
I'd love a dark mode option to reduce eye strain and save battery life."
🎯 Business Impact: Requested by 15% of mobile users in recent survey
👀 View Request | 👍 Vote | 💬 Comment | 📋 Assign to Team
Milestone Notification Example:
🎉 Vote Milestone Reached!
📝 Dark Mode for Mobile App just hit 50 votes! 🎯
📈 Growth: +15 votes in the last 3 days
👥 Voters: 67% mobile users, 33% desktop users
💼 Customer Types: 8 enterprise, 23 pro, 19 free users
This request is now in the top 10 most wanted features.
Consider adding to Q3 roadmap planning.
📊 View Analytics | 🗺️ Add to Roadmap | 👥 Discuss in Thread
Request Triage Workflow:
When new request arrives in Slack:
1. Team member adds emoji reaction:
✅ - Will review
🤔 - Need more info
📋 - Add to backlog
❌ - Not suitable
2. FeatureShark automatically:
- Updates request status based on reaction
- Assigns to team member who reacted
- Notifies original user of team response
Status Update Workflow:
When feature status changes:
1. Automatic Slack notification sent
2. Team can add threaded comments for context
3. Comments sync back to FeatureShark
4. Users get notified of team discussion
Quick Commands:
/featureshark status - Show current top requests
/featureshark new [title] - Create new request from Slack
/featureshark vote [ID] - Vote on a request
/featureshark assign [ID] @member - Assign request to team member
Detailed Commands:
/featureshark search [keyword] - Find requests by keyword
/featureshark analytics - Show weekly metrics summary
/featureshark roadmap - Display current roadmap status
/featureshark help - Show all available commands
Week 1: Minimal Notifications
✅ New enterprise customer requests only
✅ Features reaching 50+ votes
✅ Weekly summary on Fridays
❌ All individual votes and comments
Week 2-3: Add Based on Team Feedback
✅ All new feature requests
✅ Status changes on planned features
✅ Daily summaries for active periods
Month 1+: Full Integration
✅ Customized rules based on team workflow
✅ Channel-specific notification types
✅ Integration with other tools (Jira, GitHub)
Setup Checklist:
✅ Add to relevant Slack channels
✅ Explain notification types and frequency
✅ Show how to use Slack commands
✅ Demonstrate workflow for responding to requests
✅ Provide FeatureShark dashboard access
Training Materials:
Response Time Expectations:
🔴 Critical requests: Within 4 hours
🟡 High-priority requests: Within 24 hours
🟢 Standard requests: Within 48 hours
⚪ Low-priority requests: Within 1 week
Quality Response Guidelines:
Causes:
Solutions:
Diagnostic Steps:
Common Fixes:
Immediate Solutions:
1. Reduce notification types in FeatureShark settings
2. Use threading for related updates
3. Switch to digest mode instead of real-time
4. Create separate channels for different notification levels
Long-term Optimization:
Troubleshooting Steps:
📊 Response Time Improvement:
Before Slack: 18 hours average
After Slack: 4.2 hours average (-77% improvement)
📈 Response Rate:
Before: 67% of requests get team response
After: 94% of requests get team response (+27% improvement)
😊 User Feedback:
"Team feels much more responsive now"
"Love getting updates on my requests"
"Can see the team is actively engaged"
📈 Engagement Metrics:
- 23% increase in feature request submissions
- 45% more user comments on requests
- 67% improvement in user satisfaction scores
⏱️ Daily Time Savings:
- 15 minutes saved checking FeatureShark dashboard
- 30 minutes saved on status update communication
- 45 minutes total per team member per day
👥 Team Impact (5 members):
225 minutes daily = 18.75 hours weekly = $1,875 value/week
(assuming $100/hour average team cost)
🎯 Product Development:
- 40% faster feature prioritization decisions
- 60% better user feedback quality (more detailed responses)
- 25% increase in implemented feature adoption rates
💼 Business Results:
- Improved customer satisfaction and retention
- Faster response to market opportunities
- Better product-market fit through user feedback loop
#product-engineering - Technical feasibility discussions
#product-design - UX/UI improvement requests
#product-sales - Customer requests and deal requirements
#product-support - User pain points and bug reports
Sales Request Process:
1. Sales team creates request in #product-sales
2. Auto-forwarded to #product-triage for review
3. Product team discusses and makes decision
4. Sales team gets notification of decision
5. Customer receives update through sales rep
When feature approved in FeatureShark:
1. Slack notification sent to #product-backlog
2. Team uses Slack action to create Jira ticket
3. Jira ticket automatically linked back to FeatureShark
4. Development progress tracked in both systems
Development Process:
1. Feature moves to "In Development" status
2. Slack notification includes GitHub repository link
3. Pull requests automatically posted to Slack
4. Code review discussions linked to original request
5. Release notifications update all stakeholders
Expand your FeatureShark integration ecosystem:
Setup Time: 3 minutes for basic setup, 15 minutes for advanced configuration
Team Training: 10 minutes per team member
Last Updated: September 2025
Still need help? Contact our support team